For dental practices
Start with the part of the day that keeps breaking.
You don't have to buy a vision of the entire future. Pick one repeated problem, connect Chairside to the system already holding the record, and let your team review the work before deciding what deserves more responsibility.
Begin where the burden is frequent, visible, and measurable.
- Documentation
- Move the work toward review while the visit is still fresh, instead of leaving your clinicians to reconstruct the day later.
- Insurance clarity
- Bring coverage information and exceptions to the right person early enough to support a clear conversation.
- Follow-through
- Keep accepted next steps visible and owned until they are scheduled, resolved, or deliberately closed.
- Owner visibility
- See which work needs attention now, without building another spreadsheet or searching across separate systems.
The first workflow depends on your office, your PMS environment, and where measurable friction is already visible.
How a controlled deployment should work.
Step one
Define the problem.
Map the current process with the people who actually perform it: what happens today, where the handoff breaks, how much work it creates, and what a meaningful improvement would look like.
Step two
Connect and observe.
Establish authorized PMS access and validate the underlying data. Chairside begins by observing and suggesting while your existing process continues, so output can be compared against reality.
Step three
Review in real work.
Your team reviews suggestions, corrects mistakes, and sees how the system behaves across normal days and difficult exceptions. Corrections and overrides stay visible.
Step four
Earn the next step.
Only a narrowly defined workflow with enough evidence from your own office moves toward assisted behavior. You control that decision, and you can pause or reverse it.
01
Source
What the record already says
02
Suggestion
What Chairside drafted from it
03
Human approval
A person checks and signs off
04
Recorded action
Written back, with the trail intact
Trust should be visible in the product.
Your team should always be able to tell when an output was AI-generated, what information supported it, whether the system is uncertain, who edited it, who approved it, and whether a connection is degraded. The system should never pretend that it saved something it did not, that data is current, or that an answer is reliable when it is not.
Status
Needs review
Task
Visit note drafted from today's appointment
Waiting on a clinician to check and approve.
Status
Approved
Task
Visit note drafted from today's appointment
Approved by a clinician. Recorded with who changed what, and when.
The measure depends on the problem.
Depending on the workflow, the baseline may include time spent, after-hours work, rework, unresolved exceptions, follow-through, or the time it takes to get a usable answer. The goal is not to force every office into the same story. It is to find out whether the chosen workflow made your office meaningfully easier to run.
Built for controlled validation before broad availability.
Chairside is pre-launch. Early access is deliberately small, so we can prove the integration behaves, the workflow fits your office, and the numbers actually moved before anyone else has to rely on it.